Submetric Support

Subscription Tracker & Manager

Need Help?

If you have any questions, issues, or feedback about Submetric, we'd love to hear from you.

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Common Questions

How do I restore my purchase?

Open the app, go to the paywall screen, and tap "Restore". This will restore your Pro purchase using your Apple ID.

How do I cancel my subscription?

The yearly Pro subscription is managed by Apple. Open the Settings app on your device, tap your name, tap Subscriptions, select Submetric, and tap Cancel. Your Pro access remains until the end of the current period.

Where is my data stored?

All your data (subscriptions, categories, notes) is stored locally on your device. If you enable iCloud Sync, it is also kept in sync across your own devices through your private iCloud account. We never have access to it.

How do reminders work?

Submetric uses local notifications to remind you before a charge and before a free trial turns into a paid plan. Go to Settings inside the app to configure your reminders.

How do I import from a screenshot?

Take a screenshot of your subscriptions list (for example, from Settings → your name → Subscriptions), then in Submetric choose "Import from screenshot". The names are recognized on your device and matched to our catalog — nothing leaves your phone.

Can I add my own subscriptions?

Yes. Pick from hundreds of services with prices ready to go, or create a custom one — even rent, the gym, or any recurring bill.

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